State Farm® Insurance Agent Austin Weber
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikina
September 1, 2026
"Great customer service! Nicole and Austin were very helpful and informative :)"
"Hi Nikina, thank you so much for the 5 star review! It was a pleasure to speak with you for a bit. I'm so happy to hear Nicole took great care of you, and got you setup for your renters insurance. Thank you for your trust and business. Welcome to the Austin Weber State Farm family! "
Adrianna Blackman
August 28, 2026
"Jeanellie was so kind through this process. She worked very quick and hard to make sure I got what I need it and I appreciate it so much!!"
"Happy Friday, Adrianna! Thank you for allowing Nellie the chance to help you and your mom over the past week or two with your car insurance. she really cares about her work and ensuring all of our customers are getting taken care of at the level they deserve, so this review is right on point. Welcome to the Austin Weber State Farm family! Have a great weekend. "
Brenda Hernandez
August 27, 2026
"Had a great experience in switching to this insurance. Devon B was a huge help in getting me to switch! she made it super easy as well as explaining everything to me! I felt comfortable in the process and can’t wait to continue with State farm! She deserves a huge props! 👏🏼"
"Thank you very much for the kind review on your experience here, Brenda! Thank you for allowing us the opportunity to earn your business and serve you. Devon is awesome at what she does, so I'm so glad you got the chance to work with her. The whole team & I are happy to welcome you to the Austin Weber State Farm family!"
Felix Luo
August 24, 2026
"Worked with Devon to get an insurance quote and everything was seamless. She made an effort to explain everything transparently and I am very happy with the outcome. Highly recommend!"
"Hey Felix, thank you very much for your time, trust, and business. We greatly appreciate you giving Devon the opportunity to assist you with your auto insurance.
Best of luck as you finish school! I'd like to welcome you to the Austin Weber State Farm family. "
Humberto H Garza
August 20, 2026
"Asked for a quote to add my teenage daughter to my policy. Without my authorization, the office added her anyway — $200/month more. I decided to move with another provider. My cancellation email to State Farm was ignored for two days, and Brandon, the person responsible for cancellations, never returned calls or emails. I even copied the Agent, which ignored the emails as well. After 7 days of dealing with cancelling my policy and Brandon not returning calls, the policy has not been cancelled yet. In this period, State Farm tried to bill me for the monthly payment, I anticipated this so I froze my account in advance. I called the office again to address the issue, but I'm not getting anywhere. Next step, putting a complain at the Texas Department of Insurance and State Farm Corporate Office. The Agent may be good at selling you products, but when a customer choose to go elsewhere you get ghosted out!!! Don't do business here."
"Thank you for taking the time to leave us a review on your experience, Humberto!
We all know the costs of teenage drivers can be steep, and that can often times be difficult to navigate without the proper assistance & education, which is what we pride ourselves in. Thank you for the kind words and allowing Froy to assist you with protecting your finances by putting the proper coverage in place for your car insurance and home insurance.
The whole team and I are happy you made the right decision and joined the Austin Weber State Farm family - looking forward to serving you for the years to come.
-EDIT (above from 8/21/25)-
I'm replying as there are some inaccuracies in your updated review and I asked you to update those, however it appears you have not just yet. First, thank you for your business over the past year. Second, as mentioned in the original review you praised us for being able to help you while navigating the cost of youthful drivers. It is indeed true my team accidentally issued the update with the new add on of your other daughter, and I had a team meeting this morning to address that and the way we communicated it to you afterwards. I'm really sorry it happened, however they did reverse that as soon as they noticed they accidentally did that, which was the same day. Second, your communication was not ignored, nor were you ghosted. You called Friday to request a cancellation for the auto policy, and Brandon who is in charge and processes these, was in a meeting with another customer at the time to conclude the day. We let you know this was the case and you two would speak as soon as possible when you scheduled a time to speak together. The team communicated to him you requested a call and him and I spoke following that and your email to confirm your request to speak so it could be processed. You two then connected for a phone call when you were available on Tuesday and spoke to review and process your cancellation. Your payment date was the same day you spoke, so it had already been initiated, so I apologize that you had to deal with that, even though you froze your account thankfully. I confirmed with you since your cancellation was processed on the proper date, you would indeed get a refund for the few days that had not been used from the prior month's payment. Thank you again for the year long of business, I'm sorry you're leaving. however, I hope you have a great weekend and wish the best for your family!"
Saad Qureshi
August 5, 2026
"I had a great experience with Austin Weber State Farm Insurance. Devon was incredibly helpful throughout the entire process. She was patient, listened carefully to all of my concerns, and took the time to explain my options. Most importantly, she found the best solution to help lower my insurance payment without compromising the coverage I needed. Her professionalism, knowledge, and excellent customer service made the whole experience easy and stress-free. I highly recommend Devon and the team to anyone looking for honest and reliable insurance assistance!"
"We greatly appreciate you taking the time to leave such a kind review on your experience with Devon. We know there can be many questions when it comes to insurance, especially as you're tying to save money while also ensuring you have the proper coverage for you and your family.
Devon definitely represents what we take pride in here, and I'm happy to hear she was attentive to your needs and made the best recommendations possible for saving on your auto insurance and finding the right coverage. It's always a plus when the process is stress free too. Thank you again for your trust and allowing us to insure you. Welcome to the Austin Weber State Farm family, Saad! "
Debbie Skertich
July 31, 2026
"Devon was great and very knowledgeable. She answered my all questions."
"Debbie, thank you very much for the feedback and kind words on your time with Devon! She always does her best to allow her knowledge to make the best recommendations for customers.
The team and I appreciate your trust, business, and allowing us to insure your vehicle and home with our State Farm office. Have a great week! "
Tania Gee
July 24, 2026
"Very kind and helpful through the whole process."
"Hi Tania, thank you for the kind words! I'm thrilled to hear you've had a great experience with Nicole since joining our Austin Weber State Farm family.
The team and I appreciate you allowing us to help you with your auto insurance. Have a great week! "
Eddie Mendoza
July 24, 2026
"I had an excellent experience with Nicole. No one likes to deal with insurance but she made the experience very enjoyable. She provided answers to all of my questions and did so in a very friendly matter. 10/10 I would recommend Nicole at Austin Weber- State Farm for all of your insurance needs."
"Thank you so much for the awesome words, Eddie. I'm proud to hear Nicole took great care of you with her top-notch service, and in a timely manner.
I really do appreciate your trust and business with our State Farm agency and am grateful you recognize our efforts. Have a great weekend! "
Chris Clinefelter
July 10, 2026
"The agent Nicole was very thorough, patient, attentive, knowledgeable, and polite. She informed me of all coverages and pointed out several things that no other insurance agencies have before. I felt very well listened to and taken care of as a customer. I appreciate her efforts which were above and beyond."
"Hi Chris, thank you so much for the 5 star review. Our team here in Katy, TX takes great pride in providing exceptional service to those looking for auto insurance, as well as our existing customers.
I'll be sure to pass along all of those kinds words to Delilah that you mentioned about your experience with her. It's really a pleasure to read that and it doesn't get lost on us that what and how we do things matter to our community. The team and I are looking forward to being your insurance agency! Welcome to the Austin Weber State Farm family."
James A
July 9, 2026
"Delilah was exceptional in explaining the different parts of my insurance and the costs associated. I feel like I can confidently make the best decision for my insurance needs with state farm after speaking to Delilah. She made me a covert, I switched back to state farm immediately with her."
"We deeply appreciate your kind words about Delilah, James! It means a lot to us to know her hard work and dedication to serving you made you satisfied with having your insurance here at Austin Weber State Farm.
The team and I look forward to the years to come in serving you for auto insurance and any other insurance needs. Have a great weekend! "
Nataliya Magruder
June 25, 2026
"I don’t usually write reviews, but Devon Ballard truly deserves one. Shopping for insurance can be overwhelming, but she made the whole process so easy. She was incredibly patient, answered all of my questions, and explained everything in a way that actually made sense. She helped my family find great home and auto insurance coverage while saving us money. I never felt like she was trying to sell me something I didn’t need. Instead, she took the time to find the best options for us, and I really appreciated her honesty and knowledge.
It’s hard to find someone who genuinely cares about their clients, and that’s exactly how she made us feel. If you’re looking for an insurance agent who is trustworthy, knowledgeable, and truly goes the extra mile, I highly recommend Devon. We’re so thankful we found her!"
"Wow thank you so much, Nataliya! We deeply appreciate those kind words about your experience with Devon. She is truly the best.
Everything you said embodies who we are. We strive every day to provide transparency, education, and knowledge on what the best insurance options are for you.
Thank you for your business and trust. I'm happy to welcome you to the Austin Weber State Farm family!"
Jack Silva
June 12, 2026
"Austin has always been a high character individual"
"Thanks so much for the kind words and 5 star review Jack! It was a pleasure helping you with your auto insurance. I'm happy to have you a part of our Austin Weber State Farm family. Have a great weekend!"
Jan C
June 12, 2026
"The process of getting a qoute through receiving my insurance policy was so easy and fast. Nicole did a great job explaining and presenting the best option for my car and house insurance, and I saved a lot compared to my previous insurance company."
"Happy Friday Jan! I appreciate you leaving your awesome feedback on your time with Nicole. It's nice to hear she was able to help you with your car insurance and home insurance in a timely manner.
I'm proud to also hear she did a phenomenal job with explaining how your coverage works and recommending coverages that will do you well in the long run. And of course, it's nice you could save some money along the way. Welcome to the Austin Weber State Farm family! "
Christine U
June 11, 2026
"After searching for insurance I chose with State Farm because the customer I received was top tier. I appreciate Nicole’s patience and transparency with helping pick the best coverage!"
"Christine, our office takes great pride in our customer service, so thank you for acknowledging Nicole's value to you as you were choosing your auto insurance coverage.
Transparency is also important to us and is one of the things that makes us different from other insurance companies. I am so happy to hear you've joined our Austin Weber State Farm family and can't wait for what's to come. Have a great weekend! "
Raul Salais Rascon
June 10, 2026
"Great service from Delilah very kind and attentive. Happy Customer!"
"Thank you so much for your trust, business, and the kind words Raul! The team and I greatly appreciate you giving us the opportunity to serve you.
Delilah is a great part of our team, and we are blessed to have her. We're so happy to have you a part of the Austin Weber State Farm family."
Brian Steiner
June 4, 2026
"It was a pleasure opening a auto policy with Delilah. She was very helpful and easy to understand! I look forward to working with her in the future."
"Brian, thank you very much for the feedback on your experience with Delilah here getting your State Farm auto insurance started. It's awesome to hear she made the process so seamless for you - she's awesome at what she does!
The team and I are happy to have you become a part of our Austin Weber State Farm family. Have a great weekend! "
Texas Misses
June 3, 2026
"Devon is soo friendly and very informative!!! Glad i made the switch!"
"We truly appreciate the kind words about Devon! We're glad you made the switch too and are so happy to have you a part of the Austin Weber State Farm family!"
Noah Metcalf
June 2, 2026
"Nicole helped Mikayla Poole with her renters insurance and she is the best agent ever! Mikayla is so glad to be working with her!"
"Thank you so much for the 5-star rating! I appreciate y'all allowing Nicole to help you out with renters insurance. We're super excited to have you a part of the Austin Weber State Farm family."
Jeremiah Nutt
June 2, 2026
"Outstanding Service, Very Professional, and got my insurance policy up and running in under an hour. Rates were half of what i was paying with previous provider. Highly Reccommend!"
"Happy Tuesday Jeremiah! Thank you for the awesome words on your experience with Brandon. I'm of course happy to hear we were able to help get your auto insurance going, and that the rate is going to save you good money.
Looking forward to helping you with your home insurance as well. Thank you for your trust and business - Welcome to the Austin Weber State Farm family!"
Amy Parker
May 28, 2026
"Insurance is never fun to shop, BUT, the entire customer experience(transparency, meticulous explanation, kindness, respect) I received from Devon was above and beyond. I feel extremely confident that she, and the entire Austin Weber Group, will take care of me and family. It was very refreshing to speak to someone who truly cares, and not feel like a transaction. Thank you!"
"Thank you for the wonderful review, Amy. It truly warms our hears to read these kind words about our State Farm agency. Devon has been a blessing to have on our team, and we are grateful that she embodies everything we're about, such as things you mentioned: Being transparent with our customers, being kind, and providing the proper education about insurance.
We'll always strive our best to make sure you're taken care of. I want to welcome you to the Austin Weber State Farm family! Have a great weekend."
Marina Salazar
May 21, 2026
"Thank you to Delilah for making my experience in changing my policy around smooth and quick!!"
"Congratulations to you and your family on securing their financial future! I'm beyond excited to hear Clara was able to find the right life insurance policy for you - she's wonderful at helping customers find the best policy that fits their budget."
Joel McHenry
May 20, 2026
"Smooth, stress-free experience to get the coverage best suited for your needs. Can’t recommend Austin enough!"
"So happy to hear your experience has been seamless, Joel. We appreciate you allowing us to assist you with your Jayco RV. Have a blessed weekend! "
Matt
April 27, 2026
"Devon did a great job with helping me get my auto insurance switched over! She made the process very simple on my end, explaining the entire policy very clearly, and very helpful with any questions or concerns I have. Highly recommend to anyone looking for a new insurance company."
"Hey Matt, happy Tuesday to you! Thank you very much for giving our State Farm agency the opportunity to assist you with your auto insurance.
It's awesome to hear Devon made the process so seamless and easy for you while also being thorough. We rely on great customers like yourself to stay in business, so thank you for the recommendation. We're happy to have you a part of the Austin Weber State Farm family! "
Sandra E
April 10, 2026
"I’ve had a great experience with this insurance company. Their customer service has consistently been helpful, responsive, and easy to work with. I truly appreciate their reliability and would definitely recommend them to others looking for a dependable insurance provider."
"Thank you so much for your kind words, Sandra. It's been a pleasure being your insurance agency in Katy for the past few years. We take great pride in ensuring our customers have a great experience each time we speak with them, so I greatly appreciate you recognizing that, specifically with Delilah recently.
Thank you for allowing us to serve you for your auto insurance and home insurance. The team and I look forward to more amazing years. Have a wonderful week! "