State Farm® Insurance Agent Austin Weber
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nataliya Magruder
June 25, 2026
5
out of
5
rating by Nataliya Magruder
"I don’t usually write reviews, but Devon Ballard truly deserves one. Shopping for insurance can be overwhelming, but she made the whole process so easy. She was incredibly patient, answered all of my questions, and explained everything in a way that actually made sense. She helped my family find great home and auto insurance coverage while saving us money. I never felt like she was trying to sell me something I didn’t need. Instead, she took the time to find the best options for us, and I really appreciated her honesty and knowledge.
It’s hard to find someone who genuinely cares about their clients, and that’s exactly how she made us feel. If you’re looking for an insurance agent who is trustworthy, knowledgeable, and truly goes the extra mile, I highly recommend Devon. We’re so thankful we found her!"
Jack Silva
June 12, 2026
5
out of
5
rating by Jack Silva
"Austin has always been a high character individual"
We responded:
"Thanks so much for the kind words and 5 star review Jack! It was a pleasure helping you with your auto insurance. I'm happy to have you a part of our Austin Weber State Farm family. Have a great weekend!"
Jan C
June 12, 2026
5
out of
5
rating by Jan C
"The process of getting a qoute through receiving my insurance policy was so easy and fast. Nicole did a great job explaining and presenting the best option for my car and house insurance, and I saved a lot compared to my previous insurance company."
We responded:
"Happy Friday Jan! I appreciate you leaving your awesome feedback on your time with Nicole. It's nice to hear she was able to help you with your car insurance and home insurance in a timely manner.
I'm proud to also hear she did a phenomenal job with explaining how your coverage works and recommending coverages that will do you well in the long run. And of course, it's nice you could save some money along the way. Welcome to the Austin Weber State Farm family! "
Christine U
June 11, 2026
5
out of
5
rating by Christine U
"After searching for insurance I chose with State Farm because the customer I received was top tier. I appreciate Nicole’s patience and transparency with helping pick the best coverage!"
We responded:
"Christine, our office takes great pride in our customer service, so thank you for acknowledging Nicole's value to you as you were choosing your auto insurance coverage.
Transparency is also important to us and is one of the things that makes us different from other insurance companies. I am so happy to hear you've joined our Austin Weber State Farm family and can't wait for what's to come. Have a great weekend! "
Raul Salais Rascon
June 10, 2026
5
out of
5
rating by Raul Salais Rascon
"Great service from Delilah very kind and attentive. Happy Customer!"
We responded:
"Thank you so much for your trust, business, and the kind words Raul! The team and I greatly appreciate you giving us the opportunity to serve you.
Delilah is a great part of our team, and we are blessed to have her. We're so happy to have you a part of the Austin Weber State Farm family."
Brian Steiner
June 4, 2026
5
out of
5
rating by Brian Steiner
"It was a pleasure opening a auto policy with Delilah. She was very helpful and easy to understand! I look forward to working with her in the future."
We responded:
"Brian, thank you very much for the feedback on your experience with Delilah here getting your State Farm auto insurance started. It's awesome to hear she made the process so seamless for you - she's awesome at what she does!
The team and I are happy to have you become a part of our Austin Weber State Farm family. Have a great weekend! "
Texas Misses
June 3, 2026
5
out of
5
rating by Texas Misses
"Devon is soo friendly and very informative!!! Glad i made the switch!"
We responded:
"We truly appreciate the kind words about Devon! We're glad you made the switch too and are so happy to have you a part of the Austin Weber State Farm family!"
Noah Metcalf
June 2, 2026
5
out of
5
rating by Noah Metcalf
"Nicole helped Mikayla Poole with her renters insurance and she is the best agent ever! Mikayla is so glad to be working with her!"
We responded:
"Thank you so much for the 5-star rating! I appreciate y'all allowing Nicole to help you out with renters insurance. We're super excited to have you a part of the Austin Weber State Farm family."
Jeremiah Nutt
June 2, 2026
5
out of
5
rating by Jeremiah Nutt
"Outstanding Service, Very Professional, and got my insurance policy up and running in under an hour. Rates were half of what i was paying with previous provider. Highly Reccommend!"
We responded:
"Happy Tuesday Jeremiah! Thank you for the awesome words on your experience with Brandon. I'm of course happy to hear we were able to help get your auto insurance going, and that the rate is going to save you good money.
Looking forward to helping you with your home insurance as well. Thank you for your trust and business - Welcome to the Austin Weber State Farm family!"
Amy Parker
May 28, 2026
5
out of
5
rating by Amy Parker
"Insurance is never fun to shop, BUT, the entire customer experience(transparency, meticulous explanation, kindness, respect) I received from Devon was above and beyond. I feel extremely confident that she, and the entire Austin Weber Group, will take care of me and family. It was very refreshing to speak to someone who truly cares, and not feel like a transaction. Thank you!"
We responded:
"Thank you for the wonderful review, Amy. It truly warms our hears to read these kind words about our State Farm agency. Devon has been a blessing to have on our team, and we are grateful that she embodies everything we're about, such as things you mentioned: Being transparent with our customers, being kind, and providing the proper education about insurance.
We'll always strive our best to make sure you're taken care of. I want to welcome you to the Austin Weber State Farm family! Have a great weekend."
Marina Salazar
May 21, 2026
5
out of
5
rating by Marina Salazar
"Thank you to Delilah for making my experience in changing my policy around smooth and quick!!"
We responded:
"Congratulations to you and your family on securing their financial future! I'm beyond excited to hear Clara was able to find the right life insurance policy for you - she's wonderful at helping customers find the best policy that fits their budget."
Joel McHenry
May 20, 2026
5
out of
5
rating by Joel McHenry
"Smooth, stress-free experience to get the coverage best suited for your needs. Can’t recommend Austin enough!"
We responded:
"So happy to hear your experience has been seamless, Joel. We appreciate you allowing us to assist you with your Jayco RV. Have a blessed weekend! "
Matt
April 27, 2026
5
out of
5
rating by Matt
"Devon did a great job with helping me get my auto insurance switched over! She made the process very simple on my end, explaining the entire policy very clearly, and very helpful with any questions or concerns I have. Highly recommend to anyone looking for a new insurance company."
We responded:
"Hey Matt, happy Tuesday to you! Thank you very much for giving our State Farm agency the opportunity to assist you with your auto insurance.
It's awesome to hear Devon made the process so seamless and easy for you while also being thorough. We rely on great customers like yourself to stay in business, so thank you for the recommendation. We're happy to have you a part of the Austin Weber State Farm family! "
Sandra E
April 10, 2026
5
out of
5
rating by Sandra E
"I’ve had a great experience with this insurance company. Their customer service has consistently been helpful, responsive, and easy to work with. I truly appreciate their reliability and would definitely recommend them to others looking for a dependable insurance provider."
We responded:
"Thank you so much for your kind words, Sandra. It's been a pleasure being your insurance agency in Katy for the past few years. We take great pride in ensuring our customers have a great experience each time we speak with them, so I greatly appreciate you recognizing that, specifically with Delilah recently.
Thank you for allowing us to serve you for your auto insurance and home insurance. The team and I look forward to more amazing years. Have a wonderful week! "
Teshema Miles
April 7, 2026
5
out of
5
rating by Teshema Miles
"I must say this was the first and most enjoyable times I’ve had getting a quote for myself . Not only did I sign up for a new landlord home owners policy with a State Farm agent from PA. for my property , I was referred to an agent name Austin Weber but ended up with a wonderful agent named Delilah . Delilah was easy to talk to , explained everything to me , gave me what I needed to insure myself and my new 18 yr old driver. I was sold with the quote she prepared me and signed on the dotted line immediately. Look no further for an agent with excellent customer service skills. And she’s a sweetheart to boot. Great job Delilah."
We responded:
"Teshema, thank you so much for calling our office and allowing Delilah to assist you with getting your Texas auto insurance setup! We all know insurance is not fun to really anyone other than people in the industry, so it is awesome to hear you and an enjoyable time doing so.
I am indeed your agent, however Delilah and the rest of the team will be here to serve you anytime you need us. We are blessed and grateful to have her on the team, and I'm glad you got to experience how awesome she is during your time together.
Thank you for the google review - it means a lot to us. Welcome to the Austin Weber State Farm family! Wishing you a wonderful rest of your Tuesday. "
Veronica Mitchell
April 6, 2026
5
out of
5
rating by Veronica Mitchell
"My agents are so personal with me…….i don’t feel like just another customer with them. They go above and extra when it comes to handling my car and home needs. I have had experience with some other companies but State Farm makes you feel like your business matters to them as a team. Me and my family will be here for a long time to come. Thank you so much Delilah,Froy and last but not least Mr.Austin Weber for making me and my family feel safe and welcomed with your agency😊"
We responded:
"Veronica, thank you so much for your kind words about our office. Here at Austin Weber State Farm we do care about each of our customers so much more than just being a number. We are genuinely grateful for all of the great relationships we've built and are glad we get to know each of customers and their families, including yourself. This also allows us to better take care of your insurance needs.
I can't wait to continue to serve you for the years to come. It'd be an honor to be able to assist your friends and family if they are in need of our service as well. Thank you for being a great part of our family here at our office in Katy. Have a great rest of your Monday! "
Javier Cruz
April 5, 2026
5
out of
5
rating by Javier Cruz
"Austin Webbers team is always the best at taking care of their clients, I want to give a shout out to Nicole for advice and guiding me on what to do when dealing with my first file claim on a recent minor accident & even followed up to check how everything went! Professionals at best."
We responded:
"We are grateful for your 5-star review, Javier! Thanks for taking a moment to share your positive experience with our team and recognizing Nicole's efforts. We want our customers to feel a sense of trust and comfortability being with our State Farm office, especially when dealing with an accident. Have a great week! "
Samantha Garza
April 3, 2026
5
out of
5
rating by Samantha Garza
"NICOLE 🫶🫶🫶
I woke up this morning not knowing what to, I desperately needed affordable car insurance or eles I wouldn't have food for my kid. Like a blessing was answered, I went from paying close to 400$ for full coverage to less than half with Nicole's help. She was so nice, helpful, and she knew how to keep me calm. When talking to representatives I don't have luck and I feel like a chump after. Nicole understood the assignment and understood my needs for help. She IS your best representative. I had alot of questions/concerns, I even had my mind almost made for not giving my business but with the way she communicated to me I was ready to give her my card info. Thank you Nicole."
We responded:
"Wow thank you so much for the incredible review, Samantha! We are grateful you gave Nicole the opportunity to earn your business for your auto insurance. She takes her time to be thorough with all of our customers and ensures she communicated with full transparency to provide the best education and recommendations possible.
Dealing with insurance can be a hassle these days having to be on hold with 1800 numbers, talking with someone new each time that doesn't know who you are, and trying to get past a robot. This is why we're here - to serve you and provide a real human interaction. I look forward to being your insurance agent and want to welcome you to the Austin Weber State Farm family! Have a nice Easter weekend. "
thien Ngo
March 31, 2026
5
out of
5
rating by thien Ngo
"This office is the best of the best , I wouldn’t go anywhere else"
We responded:
"Mr. Ngo, thank you so much for coming to the office and allowing Nicole to assist you! It was a pleasure putting a face to the voice. We really appreciate those kind words.
I am so excited we were able to assist you with your home insurance and car insurance. The team and I are looking forward to serving you for the years to come as your insurance agency here in Katy. Welcome to the Austin Weber State Farm family!"
Bo Hernandez
March 27, 2026
5
out of
5
rating by Bo Hernandez
"Brandon Beecham was awesome! He answered all of my questions multiple times over. I sent him exactly the coverages I wanted for home and auto and he delivered."
Blank Blanky
March 23, 2026
5
out of
5
rating by Blank Blanky
"Brandon is the best. Super nice and helpful."
samuel urbina
March 17, 2026
5
out of
5
rating by samuel urbina
"I was completely satisfied with the service this agency has to provide for me and my family"
Doris Suarez
March 10, 2026
5
out of
5
rating by Doris Suarez
"What an incredible experience I had with Austin and Samantha! I stopped by looking for another option for my insurance needs, and I am glad that I did some research online and was able to find Austin Weber’s agency!! If you are tired of being just a number for your current insurance company, to not being able to talk to someone face to face that can understand your insurance needs, please go see Austin and Samantha. I have never in my life had an experience as pleasant and informative with an insurance agent like i had with them! I am glad I took the chance and decided to go in and talk to someone. Austin and Samantha were so polite and kind, it was refreshing! Austin’s knowledge of everything was very impressive. He is a good listener and has a great way to explain things. I will forever be grateful I found their office and that I can say for sure that I TRUST my insurance agent! What a pleasure!! Thank you Samantha and Austin!!!!"
Ameeka Alexander
March 9, 2026
5
out of
5
rating by Ameeka Alexander
"My experience with Nicole was great she was very helpful with everything"
Abbey Russell
February 27, 2026
5
out of
5
rating by Abbey Russell
"Austin made getting my renters insurance set up so easy and stress-free. He was quick to respond, explained everything thoroughly, and made sure I had exactly what I needed. The whole process was smooth and handled in a timely manner. I would absolutely recommend him to anyone looking for insurance help!"