Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of R

R

November 13, 2024

5  out of  5
rating by R
"My time with State Farm has been great so far! I've been working with Clara, and it has been very pleasant experience. She's helpful, friendly, and easy to talk to. The set up process was so easy!"
We responded:
"Thank you so much for your continued business and trust with us! The whole team appreciates you taking the time to leave us a google review on your experience with us. I'm happy to hear Clara has taken great care of you - she's a joy to have on the team and her light shines through her commitment to our customers, including yourself. Thank you again for being a great part of the Austin Weber State Farm family!"
Profile photo of Edgardo Sequeira

Edgardo Sequeira

November 11, 2024

5  out of  5
rating by Edgardo Sequeira
"I would definitely recommend! Froy managed to get me better coverage on auto and a lot of savings on my mortgage insurance. I can't tell you how much this helps specifically around this holiday season. Thank you Froy!!"
We responded:
"Hi Edgardo, thank you for your trust and business in our agency - you are appreciated as a customer. We always love helping people with their auto insurance and mortgage insurance, especially when we can save you some money. Froy, just like the whole team, takes great pride in his customer service and educating our customers, so thank you for the opportunity to do so. I want to welcome you to the Austin Weber State Farm family - I look forward to being your insurance agent for the years to come."
Profile photo of Robert Jackson

Robert Jackson

November 10, 2024

5  out of  5
rating by Robert Jackson
"My home owners insurance jumped up 1100 dollars for the new year. An agent from State Farm (Froylan Solis Aguirre), saved me the 1100 dollars and saved more money on my car insurance by switching to State Farm. Excellent Service!!!!!"
We responded:
"Thank you for the awesome review, Robert! It was a pleasure meeting you recently at the F3 event. I'm so glad to hear you had a great experience with Froy and we were able to save you tons of money in the process - that's a win-win. Thank you for allowing us to assist you with your auto insurance and home insurance. Welcome to the Austin Weber State Farm in Katy family!"
Profile photo of Mark Connor

Mark Connor

November 6, 2024

5  out of  5
rating by Mark Connor
"I dealt with Froylan Aguirre for car insurance and he knocked it out the park. Great quote, hassle free, 30 minute phone call, no pressure sales tactics, just got the job done. Thank you!"
We responded:
"Happy Thursday, Mark. I appreciate you taking the time to leave these kind words about Froy. He's definitely great at what he does, and we are grateful to have him on the team. I'm looking forward to being your State Farm agent, thank you for your trust and business!"
Profile photo of Ali Habib

Ali Habib

November 5, 2024

5  out of  5
rating by Ali Habib
"Thank you Froylan Solis for your help with my car and home insurance you did wonderful job."
We responded:
"Thank you for the 5 star review, Ali! With the uncertainty in the home insurance industry in the Houston area, I am thrilled Froy was able to help you with obtaining State Farm home insurance and auto insurance. I am looking forward to having you a part of the Austin Weber State Farm family. "
Profile photo of Sayan

Sayan

November 5, 2024

5  out of  5
rating by Sayan
"They have peovided me the best quote ever being a new license holder in this country."
We responded:
"Sayan, thank you for your positive feedback on your experience with Clara! I know there can be uncertainties about how your finances will be impacted when moving to another country, so I'm glad we were able to help you out with the best auto quote. I'm excited to have you a part of the Austin Weber State Farm family!"
Profile photo of Marilyn Duine

Marilyn Duine

November 4, 2024

5  out of  5
rating by Marilyn Duine
"Froylan Solis Aguirre helped me get car insurance and rental at a reasonable price and it was quick and easy. They are ready to help and answer any questions you have. Best choice when looking for insurance."
We responded:
"Thank you so much for the nice review, Marilyn. It's an honor to have your trust and business. I appreciate you taking the time to leave this review about Froy and the seamless experience he was able to deliver for you. We always aim to make insurance as easy as possible for our customers, because we know it can be confusing at times. I'm looking forward to being your agent for the years to come - thank you for insuring your car insurance and renters insurance with us. Welcome to the Austin Weber State Farm family!"
Profile photo of Patty Stoner

Patty Stoner

November 1, 2024

5  out of  5
rating by Patty Stoner
"I just wanted to let everyone know, I signed up for auto and renter's insurance at Austin Weber. My agent Devon was really great by going thur every issue with me. She explained all accounts, very helpful and so polite."
We responded:
"I hope you had a nice weekend, Patty. Thank you for the nice review and Kind words on your experience with Devon. I am glad to hear we could assist you with your auto insurance and renters insurance. I'm happy to have you a part of the Austin Weber State Farm family!"
Profile photo of Sundin Galue

Sundin Galue

October 31, 2024

5  out of  5
rating by Sundin Galue
"Gracias agente Froy por su excelente atención y profesionalismo"
We responded:
"Sundin, thank you for the 5 star google review on your experience with Froy! I'm happy to hear that he was able to assist you with your insurance, and display the professionalism we take great pride in. Welcome to the Austin Weber State Farm family!"
Profile photo of 1Beautiful Butterfly

1Beautiful Butterfly

October 28, 2024

5  out of  5
rating by 1Beautiful Butterfly
"I love State Farm, so anytime I need insurance they are the first company that I contact. I believe they are fair and they really take care of their customers. Although, there are many State Farm Owners, I always make sure that I contact a location where I will receive great customer service from beginning to end. I originally contacted this location because my former State Farm Agent is no longer in business. I needed more information about insurance that I don't usually inquire about, so I called and asked to speak with the manager. Froy answered, and even though I asked to speak with the manager he offered to help, and then he put the manager on the phone. Austin Weber is amazing! He is extremely pleasant and very welcoming. I inquired about the insurance, and he stated his knowledge on it, and I told him that I would call him back the next day. The next day before I could call him back, he had already called and left a message on my voicemail confirming the information that we discussed the day before. A few days later, I called Austin back, and Clara answered and stated that he was busy. She offered to help, and I explained everything to her. We were all on the same page now, as to what I was trying to accomplish. I said all this to say, if they went above and beyond just for an inquiry, I definitely want to do business with this location. Austin Weber, Froy, and Clara provided excellent customer service."
We responded:
"Wow, thank you so much for the review Tasha. It was a pleasure for the team and I to serve you even though you didn't have a need to purchase anything at the moment. We're always looking to provide exceptional customer service, and I'm happy we were able to meet over the phone and do that with yourself. I appreciate all of the kind words from you in this review and over the phone. When the time comes for you needing any of State Farm's services, I hope you will give us a ring. Have a great week, and best wishes on your new endeavor. "
Profile photo of Dawn Coble

Dawn Coble

October 25, 2024

5  out of  5
rating by Dawn Coble
"Clara was very nice and explained everything so thoroughly with a warm and cheery attitude. I honestly felt like I was talking to a family member, not an agent."
We responded:
"Dawn, thank you very much for the review and sweet words for Clara - it truly means a lot. I hope you had a nice weekend. I'm glad we could transition your auto insurance to Texas. We take great pride in our relationships with our customers, so I'm happy you felt like that because you are family to us. I want to welcome you to the Austin Weber State Farm family."
Profile photo of jampier

jampier

October 24, 2024

5  out of  5
rating by jampier
"I had an exceptional experience with State Farm during on 10/22/24. I spoke with Clara Rodriguez, and I never got such a friendly, helpful, and interesting call before. She made the entire process easy and enjoyable, addressing all my questions with care and engaging all my concerns. I truly appreciate her professionalism, dedication, awesome customer service. Thank you, Clara, for your outstanding service!"
We responded:
"Hi Andres, happy Thursday. Thank you so much for the kind words about Clara here. We are blessed to have her on the team, and I'm super glad she was able to help you with your car insurance and life insurance. She puts her all into helping customers know how their coverage works, and any recommendations if there is a gap of coverage. The team and I are grateful for your business and trust and am happy to have you a part of the Austin Weber State Farm family!"
Profile photo of Alyssa Becerra

Alyssa Becerra

October 18, 2024

5  out of  5
rating by Alyssa Becerra
"Froy was great for my whole family and I! He answered all my questions or any concerns I had! He genuinely cares about his customers. Definitely will be recommending to other people :)"
We responded:
"Hi Alyssa, I hope you had a nice weekend! Thank you so much for the review on your experience. We are grateful to have Froy a part of the team because of time and care he puts into each customer interaction. We would be grateful and honored for you recommending other people to us! Welcome to the Austin Weber State Farm family. "
Profile photo of Sacdiya Elmi

Sacdiya Elmi

October 18, 2024

5  out of  5
rating by Sacdiya Elmi
"We were helped by Clara and had the best experience at State Farm we will definitely recommend them to everyone!!"
We responded:
"Thank you for your feedback on your positive insurance experience with Clara! I hope you had a nice weekend Mrs. Elmi. Customer service is something we take great pride in - don't hesitate to text, call or stop by the office if you need us. Welcome to the Austin Weber State Farm in Katy family! "
Profile photo of Minhchau Nguyen

Minhchau Nguyen

October 17, 2024

5  out of  5
rating by Minhchau Nguyen
"Froy did a very great job helping me join the State Farm family! It was a very smooth and easy process!"
We responded:
"Happy Friday and welcome to the Austin Weber State Farm family, Minhchau! I love to hear that Froy made the process so seamless for you. I'm grateful you decided my office and State Farm are the right fit for you. Wishing you a nice weekend."
Profile photo of Ivan Garduno

Ivan Garduno

October 11, 2024

5  out of  5
rating by Ivan Garduno
"I want to thank Froy for helping me with my car insurance policies for my 3 vehicles and home bundle. Not only did I get amazing discounts and practically pay for half of what I was paying in the past for only 2 vehicles, but he made the transition super easy. I highly recommend you reaching out to Froy if you are overpaying for car insurance. Thanks again Froy!"
We responded:
"Thank you for the kind words on your experience with Froy. With the uncertainty in the economy and restrictions in the home insurance industry in the Houston area, I am thrilled to hear we were able to assist you with your home insurance and auto insurance. I'm happy you're saving some big time money and are now with a better company. Ivan, welcome to the Austin Weber State Farm family! Have a great weekend. "
Profile photo of Ramiro Gonzales

Ramiro Gonzales

October 10, 2024

5  out of  5
rating by Ramiro Gonzales
"Austin Weber and his team has been taking care of auto and home insurance for a year or so. Our old insurance agent retired and he took over a lot of his clients. The transition was very good, he and his team keep me informed about my insurance needs. Recently I needed a rental property policy and his office was able to get me a timely quote and helped me get the coverage that was right for me. I’m very pleased with my new agent and looking forward to many more years."
We responded:
"Hi Ramiro, thank you for taking the time to leave such a kind review. It's been a true pleasure for my team and I to have been able to help with a seamless transition and serve as your State Farm agent since then. I know change, especially change of someone managing risk of your assets could be daunting, so I appreciate you giving us the chance to serve you for your auto insurance, home insurance, and now rental home insurance. We will continue to strive to provide the best customer service possible and look forward to you being a part of the Austin Weber State Farm family for the years to come. Have a great weekend! "
Profile photo of George Paulo

George Paulo

October 7, 2024

5  out of  5
rating by George Paulo
"Froylan is awesome and answered all of my questions"
We responded:
"It was good seeing you again at the office George. Thank you for your trust in allowing us to take care of your auto insurance and home insurance. Welcome to the Austin Weber State Farm family!"
Profile photo of Ally Becerra

Ally Becerra

October 3, 2024

5  out of  5
rating by Ally Becerra
"Froy was a very big help to me and my mother with my car and life insurance. I couldn’t have been more blessed with a better customer service representative."
We responded:
"Happy Friday Ally! Thank you so much for taking the time to leave a review on your experience with Froy. He's intentional with his efforts to ensure our customers are setup to prevent an accident from becoming a devastation to their families. Congrats to you on the car insurance and life insurance! I'm excited to have you a part of our Austin Weber State Farm family. "
Profile photo of Reny Mendoza

Reny Mendoza

September 29, 2024

5  out of  5
rating by Reny Mendoza
"Excelente servicio por parte de Froy, fue atento y muy servicial en todo momento y lo mejor es que ahorre $100/mes con mi nueva insurance. Pueden atenderte en inglés o español sin problemas! Gracias totales!!"
We responded:
"Reny, thank you for your feedback on your insurance experience. Anytime we can save a customer money when joining us it's a win-win, so It's awesome to hear your savings are that much. And of course we love being able to assist you in English or Spanish. Welcome to the Austin Weber State Farm family!"
Profile photo of Niki Martin

Niki Martin

September 27, 2024

5  out of  5
rating by Niki Martin
"Froy, was great to work and I appreciated his efforts and hard work to every question. He is knowledable and puts the customer needs first by remaining human."
We responded:
"I hope you had a nice weekend, Niki. I really appreciate you leaving a review on your experience with Froy. He definitely does his best to ensure you, and all of our customers can rest assured knowing they have the proper coverage. I'm glad he was able to assist you with your renters insurance. Thank you for joining the Austin Weber State Farm family! "
Profile photo of Carlos Martinez

Carlos Martinez

September 17, 2024

5  out of  5
rating by Carlos Martinez
"Servicio y ayuda muy muy agradable y confiable. Rápido y en tú idioma de preferencia"
We responded:
"Carlos, thank you very much for joining the Austin Weber State Farm family! I appreciate your trust and business - it means a lot. I'm happy to hear you had a wonderful insurance experience with Froy. I'm looking forward to being your insurance agent for the years to come. Have a nice week."
Profile photo of Cristhian Lopez

Cristhian Lopez

September 17, 2024

5  out of  5
rating by Cristhian Lopez
"Froylan Solis Aguirre Es muy bueno. Excelente persona. Me ayudo en todo lo necesario en mas de una ocasión. 100% recomendable."
We responded:
"Hola Cristhian, thank you so much for taking the time to leave us a google review on your great experience with Froy. We love having him a part of our team because he takes his time with our customers and ensures they're getting the best coverage and education that they can. The team and I are excited to have you a part of our Austin Weber State Farm family!"
Profile photo of Armando Vera Carvajal

Armando Vera Carvajal

September 13, 2024

5  out of  5
rating by Armando Vera Carvajal
"Saved $60+ on my monthly car insurance by switching to State Farm from Progressive! And I got much more coverage than before. Super simple to switch and very friendly service. Froylan helped me through the entire process."
We responded:
"Switching to us and saving money? That's a win-win Armando! I'm always ecstatic to hear when our customers have a great experience. We are grateful to have Froy on the team. I'm happy to have you a part of our Austin Weber State Farm family!"
Profile photo of Emily Reyes

Emily Reyes

September 3, 2024

5  out of  5
rating by Emily Reyes
"I'm grateful for Clara Rodriguez's assistance in helping me with my auto insurance. She was incredibly patient and took the time to answer all my questions. I truly appreciate her help!! Highly recommended!!"
We responded:
"Happy Wednesday, Emily. Thank you for taking the time to leave us a review. Clara does great work, so I'm happy to hear you had a great experience with her helping you with your auto insurance. We'd be grateful and happy to help your friends and family as well. Welcome to the Austin Weber State Farm family!"